Shipping Policy
Last Updated:Thank you for shopping at Prompt Theme. Below are the terms and conditions that constitute our shipping policy.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Please note that delivery delays may occasionally occur.
Order Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. Tracking information will become active within 24 hours.
Customs, Duties, and Taxes
Prompt Theme is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Items
Prompt Theme is not liable for any products lost or damaged during shipping. If you receive your order damaged, please contact the shipment carrier or our support team to file a claim.
Frequently Asked Questions
We offer interactive, hands-on games designed for adults. These include construction-based systems, logic games, and modular sets focused on building, assembling, and problem-solving.
These games are primarily designed for adults. They use complex structures, detailed components, and challenge-based systems that are better suited for mature users.
No prior experience is required. The games include clear rules and instructions, making them accessible while still offering depth and challenge.
These games focus on structured interaction, logic, and systems rather than open-ended toy play. The emphasis is on building, testing, and solving challenges using physical components.
We process most orders within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location. You’ll receive an email with tracking details as soon as your order is shipped.
